These Terms of Use govern your access to and use of axismelt.com. By visiting or using this website you agree to these terms.

Use of the website: You may use this website for lawful purposes only. You must not use it in any way that breaches applicable UK or international law, or that is fraudulent or harmful to others.

Intellectual property: All content on this website – including but not limited to product images, descriptions, logos, and design – is the property of Velsia Limited or its content suppliers and is protected by UK copyright law. You may not reproduce or distribute any part of this website without our written permission.

Accuracy of information: We make every effort to ensure that product descriptions and images are accurate. However, we do not guarantee that content is always complete, accurate, or error-free. If you spot an issue, please let us know at info@axismelt.com.

External links: This website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

Disclaimer: This website is provided “as is”. To the fullest extent permitted by UK law, Velsia Limited excludes all warranties, express or implied, in connection with the website and your use of it.

Governing law: These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact: Velsia Limited Studio No. 4, 264 Lavender Hill, London, England, SW11 1LJ Company No. 17140721 info@axismelt.com

Chargebacks and Payment Disputes

By completing a purchase on Axismelt, you agree to contact our support team at info@axismelt.com before initiating any chargeback or dispute with your card issuer. Most issues — failed downloads, billing errors, duplicate charges — can be resolved within 24-48 hours through our support channel.

VELSIA LIMITED reserves the right to challenge invalid chargebacks with the following evidence: order confirmation timestamp, IP address used at checkout, download logs proving access to the digital file, and email correspondence. Repeat or fraudulent chargebacks may result in account suspension, banning, and reporting to acquirer fraud-prevention databases.

For chargebacks specifically related to refund eligibility, please see our Refund and Return Policy.

Prices and Currencies

All prices on Axismelt are displayed in USD (the default settlement currency) unless explicitly stated otherwise. Where a currency switcher is available on the storefront, alternative currencies are shown as a convenience for customers; the actual transaction is processed in USD and your card issuer may apply currency-conversion fees on your statement.

Prices may be updated without notice. The price displayed at the moment you confirm checkout is binding for that order; we do not retroactively price-match earlier or later quotes. Promotional discounts and coupons are applied only when entered before final order submission.

Where applicable, indirect taxes (VAT in the United Kingdom and European Union, sales tax in jurisdictions where we are registered) are calculated automatically at checkout based on your billing address. Tax-inclusive vs tax-exclusive display is governed by your billing country.

VELSIA LIMITED is not responsible for additional fees imposed by your bank, card issuer, or local payment regulator beyond the transaction amount confirmed at checkout.

Sanctioned Jurisdictions and Restricted Persons

By using Axismelt, you confirm that you are not located in, a resident of, or accessing the Service from any of the following countries or regions, in line with United Kingdom (HM Treasury), European Union (Common Foreign and Security Policy), and United States (OFAC) sanctions regulations:

  • Cuba
  • Iran (Islamic Republic of)
  • North Korea (Democratic People’s Republic of Korea, DPRK)
  • Syria
  • Crimea, Donetsk People’s Republic (DNR), and Luhansk People’s Republic (LNR) regions of Ukraine
  • Any other country or region currently designated by HM Treasury, the EU, or OFAC as a comprehensively sanctioned territory.

You also confirm that you are not on any government list of sanctioned individuals or entities, including the UK Consolidated List, the EU Consolidated List, the US OFAC Specially Designated Nationals (SDN) list, or any equivalent sanctions list. VELSIA LIMITED reserves the right to refuse, cancel, or refund any order found to violate these sanctions, and to report such activity to relevant national authorities.