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Frequently asked questions

Everything about formats, downloads, usage and refunds. Still stuck? Email info@axismelt.com.

What formats do the models come in?
Every model ships as GLB and OBJ. That covers Blender, Unity, Godot, Unreal, Maya and most real-time and DCC tools.
How do I get the files after I buy?
Instantly. As soon as your card payment is confirmed, the download unlocks on the order-confirmation page and in your account. There is no physical item and nothing to wait for.
Can I use the models in commercial projects?
Yes. Use them in personal and commercial work, in as many projects as you like. You may not resell or redistribute the raw model files on their own. Full terms are in our License Agreement.
Can I get a refund?
Because the files are digital and delivered immediately, sales are generally final. We still help with defective files, duplicate purchases and clear billing errors. See the Refund Policy for details.
What software opens GLB and OBJ?
Both are standard 3D formats. GLB drops straight into game engines (Unity, Godot, Unreal); OBJ opens in Blender, Maya, Cinema 4D and almost every 3D package. You can use either file, whichever your pipeline prefers.
Do I need an account to buy?
No account is required to check out. Creating one lets you re-download your models any time from your library.